Protecting Yourself from Phishing: What You Need to Know

Summary:

Phishing continues to be one of the most common and damaging forms of cybercrime. At Associated Bank, we are committed to helping you stay informed and secure. Whether through email, text, phone calls or fake websites, phishing attacks are designed to trick you into providing personal information, such as your banking credentials, credit card numbers or Social Security number. Understanding how phishing works and how to recognize the signs can help you protect yourself and your finances.

What is phishing?

Phishing is a cybercrime in which attackers pose as trustworthy sources to trick individuals into revealing sensitive information. These attacks often appear to come from known organizations, financial institutions or even someone you know. A phishing message may ask you to click on a link, download an attachment or enter personal information into a form that appears legitimate.

Cybercriminals use these tactics to steal data, commit identity theft or gain unauthorized access to financial accounts. Some phishing emails contain malicious software that can compromise your device the moment you click a link or open an attachment.

Common types of phishing

  • Email phishing: This is the most common form and it’s where an attacker sends an email disguised as a legitimate message from a trusted source. Often, these emails include urgent messages such as “Your account has been compromised” or “Immediate action required.”
  • Smishing (SMS phishing): These scams arrive via text messages and may include a link to a fake website or a prompt to call a fake customer service number.
  • Vishing (voice phishing): Attackers use phone calls to impersonate bank representatives or government officials, pressuring you to share personal information.
  • Spear phishing: A more targeted form of phishing that uses personal details to appear more convincing. These attacks are often aimed at employees of businesses or specific individuals.

How to protect yourself

  • Verify before you click: Always inspect the sender’s email address or phone number carefully. If something looks off, don’t click on any links or respond.
  • Don’t share sensitive information: Most companies, including Associated Bank, will never ask for your password or personal information via email or text.
  • Use strong, unique passwords: Enable multifactor authentication on your accounts, when possible, and avoid using the same password for multiple accounts.
  • Keep software up to date: Ensure your operating system, browsers and antivirus software are current to protect against known vulnerabilities.
  • Report suspicious activity: If you suspect you’ve received a phishing attempt or think someone may be impersonating Associated Bank, report it. At Associated Bank, you can contact our Customer Care team directly.

Stay informed and stay secure

Phishing attacks are constantly evolving, but staying informed is your first line of defense. At Associated Bank, your security is our priority. By recognizing the signs and following best practices, you can help protect yourself and your financial well-being.

To learn more about how we’re helping protect your personal information, visit our Security Help page.