TAKE ADVANTAGE OF ASSISTANCE PROGRAMS

Associated Bank offers assistance programs, which may provide options if you’re experiencing financial hardship and are struggling to keep up with your mortgage or other loan payments. By working together to determine eligibility, we may be able to offer you potential options for assistance.

Assistance options

Forbearance: Period of time that you do not need to make payments on your loan due to significant disruption in employment and/or income. This is not payment forgiveness.

Repayment plan agreement: This is a formal agreement between you and Associated Bank to spread out your past-due amount, added on to your current mortgage payments over several months to bring your mortgage current.

Deferment: Brings the mortgage current and delays repayment of certain past-due monthly principal and interest payments. You will be responsible for paying the past-due amounts upon the maturity date of the mortgage or earlier upon the sale or transfer of the property, refinance of the mortgage loan, or payoff.

Modification: Changing the terms of your original contract in order to bring your account current and prevent the loss of your home.

Pre-foreclosure sale: The sale of a property in lieu of a foreclosure, resulting in a payoff of less than the total amount owed, which was preapproved by the servicer.

Deed in lieu: This is a voluntary surrender of your property in order to satisfy your mortgage and avoid public auction of property.

If you need assistance with your loan, and your loan is with Fannie Mae or Freddie Mac, please complete the Mortgage Assistance Application (Form 710). If you have any other Associated Bank loan, complete the Personal Financial Analysis form. Submit your form, along with all applicable required documentation, by emailing to: LossMitigation@AssociatedBank.com, faxing to 715-345-4732 or you may also mail them to:

Associated Bank N.A.
Attn: Loss Mitigation
Stop 7706
1305 Main Street
Stevens Point, WI 54481

After we receive the package, the information will be reviewed for ASSIST Program workout options. Please submit any questions to LossMitigation@AssociatedBank.com.

To determine if you have a Fannie Mae loan with Associated Bank, please visit their site. This tool can quickly determine if Fannie Mae owns your loan. If Fannie Mae does own your loan, you may be eligible for programs to make your mortgage more affordable.

To determine if you have a Freddie Mac loan with Associated Bank, please visit their site. This tool can quickly determine if Freddie Mac owns your loan. If Freddie Mac does own your loan, you may be eligible for programs to make your mortgage more affordable.

If you are unaware of what type of loan you have please email LossMitigation@AssociatedBank.com or call 1-866-504-2774 to ensure you are filling out the right application for your type of loan.

Housing Counselors Are Available: If you would like counseling or assistance, you can contact the U.S. Department of Housing and Urban Development (HUD). Visit hud.gov for a list of home ownership counselors or counseling organizations in your area or call 800-569-4287.

Homeowner Assistance Fund: Established in 2021, this federal program is available to help homeowners impacted by COVID-19 catch up on mortgage and utility bills and pay other housing cost. Please visit their site for additional information.

Have additional questions? Call 866-504-2774.