We’ve got you – Federal Government Shutdown
Associated Bank has a long history of supporting our customers and communities in their times of need. If you have experienced a disruption in income due to the federal government shutdown, we’re here to help.
- Consumer Overdraft Protection: Upon request, Associated Bank can assist with applications for a line of credit that can be used to make free overdraft protection transfers. For assistance or questions, contact your local branch or call Customer Care at 800-236-8866 Monday through Friday 7 a.m. to 9 p.m. and Saturday 8 a.m. to 5 p.m. CT. Loan products are subject to credit approval and involve interest and other costs.
- Consumer Transaction Fee Refund: Upon request, Associated Bank may refund consumer deposit fees for eligible customers (examples may include overdraft or other service fees). For assistance or questions, contact your local branch or call Customer Care at 800-236-8866 Monday through Friday 7 a.m. to 9 p.m. and Saturday 8 a.m. to 5 p.m. CT.
- Loan Payment Assistance Program: Upon request, eligible customers may be able to defer or forbear loan payments.
- For consumer & mortgage loan assistance, please call our Loss Mitigation Team at 800-337-4641 available Monday through Friday 8 a.m. to 7 p.m. and Saturday 9 a.m. to 1 p.m. CT.
- For auto loans, please contact our Indirect Auto Customer Service Team at 833-599-2585 available Monday through Thursday 7 a.m. to 10 p.m., Friday 7 a.m. to 8 p.m. and Saturday 7 a.m. to 4 p.m. CT.
- Consumer Credit Card Payment Relief: Temporary relief assistance may be available upon request. Please contact our Cardmember Services using the number on the back of your card.
Have additional questions? You can reach us by telephone in the following ways:
- Call your local branch. Telephone numbers are available at AssociatedBank.com/maps
- Call our Loss Mitigation Team at 800-337-4641 for assistance with your consumer or mortgage loan.
- Call our Indirect Auto Customer Service Team at 833-599-2585 for assistance with your auto loan.
- Or, call our Midwest-based Customer Care team at 800-236-8866.
Please note, you may experience an extended wait time due to high call volume. Your patience is appreciated.
Personal appointments
Up to 30 min
Have questions about your existing account or digital banking? We’re here to help with online/mobile questions, debit card needs, updating your account and more.
Up to 30 min
Schedule a quick meeting to pick up your debit card if you’ve opened a new account or need a replacement card for your existing account.
Up to 60 min
Looking to open a new account? We’re here to help with all your checking needs, including debit cards, online and mobile banking and more.
Up to 60 min
Meet with a banker to discuss your finances and goals. The banker will help you review your savings, credit, and more – and provide you personalized solutions.
Up to 60 min
If you’d like to open a new account, we’re here to help with current rates, term options and more.
Up to 60 min
Need extra funds to tackle a project or cover expenses? We can help! Make the most of your home equity by speaking with a banker about a home equity loan. We have personal loans too! Meet with a banker for answers to all your questions, or save time and contact our consumer lending team directly at 866-536-3222.
Up to 60 min
We’re here to help with the answers you need for purchasing a new home or refinancing your mortgage.
Up to 60 min
Looking to open a Health Savings Account (HSA) or have questions on your current account? We’re here to help with all of your HSA needs – including eligibility, coverage, debit card access and more.
60 mins
Looking to Invest your HSA funds in a 15 month or longer HSA CD?
Business appointments
Up to 30 min
Have questions about your existing business account or business digital banking? We’re help to help with online/mobile questions, debit card needs, updating your account and more.
Up to 60 min
Your business depends on cash flow, and you can depend on us for the checking products you need. We’re here to help with your business checks, debit cards, online and mobile banking and other services.
Up to 60 min
We’re here to help with flexible savings and investing options to keep your cash working while you focus on your business.
Up to 60 min
With flexible financing to expand your business, update equipment and purchase real estate, we’re here to help turn your plans into reality.
Up to 60 min
Looking to start a competitive benefit offering? We’re here to help with all your benefit needs – including HSA, FSA, HRA, Commuter, COBRA and Direct Bill.
Up to 60 min
Are you a current sponsored employer, looking to understand your benefit platform performance? We’re here to help.
Up to 60 min
Interested in offering Associated Benefits Connection to one of your clients? We’re here to help with your pre-tax employee benefit needs.